Cookie Policy
This website uses cookies and may also use the services of third-party service providers that deploy cookies in connection with their services such as for marketing and advertising purposes.
What are Cookies
“Cookies”are small data files that are placed on your computer, tablet, mobile phone, or other devices. They are commonly used to collect a piece of information whenever you visit websites
Analytics & performance cookies :
There are used to collect information about a user’s identity and all information is anonymous. There are used to improve the functionality of the website.
Functional cookies :
This type of cookie is individual site preference.
Essential cookies :
Advertising cookies :
These cookies are used for advertisements that are relevant to users’ interests. They can reduce the amount of time a certain advert is viewed and measure the effectiveness of campaigns. These cookies are placed by external advertising networks and will remember which categories of websites the user visits. We work with third-party companies and service partners including Google who are authorized to place third-party cookies and similar technologies for storing information on our websites with our permission.
- Google AdWords: We use Google AdWords to help us deliver advertising and measure the effectiveness of campaigns. We also use some tools to collect location information, audience segment, and remarketing purposes.
- Google Analytics: Google Analytics to collects information about users such as the number of Visitors has been to our website.
- Google Tag Manager: We use Google Tag Manager to track user behavior, traffic analysis, and marketing optimization which includes managing third-party tags.
Additional resources and information
Opt-out of our use of Google Analytics
Read Google’s Privacy Policy
Your right to refuse cookies and Tracking Tool
Most internet browsers will automatically accept cookies. However, if you prefer to delete cookies or have them automatically refused, this can be done by changing the setting on your internet browser.
Analytics & performance cookies :
There are used to collect information about a user’s identity and all information is anonymous. There are used to improve the functionality of the website.
Privacy Policy
“Personal data” refers to personal information which is capable of identifying you as an individual for example :
- Your Personal information, contact information, passport and visa information, identity card
- Guest stay information (hotel or residences where your stay, date of arrival and departure, special requests, telephone number)
- Your credit card details, membership information, account details
- Information about your use hotel facility and service
- Image of you of our hotel areas by CCTV
- Conversation you have with our reservation or sale team
- Information about device you use to internet with us
- Information about who you are travelling with
All this information is stored securely with restricted access and handled with the greatest respect for your privacy. And this information only be used for voluntary purpose, The Gems Mining Pool Villas Pattaya will obtain your consent and you can tell us not to be use your information and we will not to do so.
We collect your information directly and indirectly when your interacting with our product and service which including
- Book a room online via e-mail, official website, Facebook and phone
- Sing up to our loyalty program
- Visit our website or application
- Visit our hotel and use our service
- Access hotel internet
- Use social media functionality
- Post a review of your stay or interaction with us
- Complete our market research/ customer surveys
- Enter competitions or promotions
There may be situations where we need to use your information to comply with legal obligations such as It is required by law to keep records of who is in our hotels in case there is an emergency and security safety reasons.
We intend to use your personal information (your name, address, telephone number, e-mail, and other contact details) to send you marketing communication messages such as direct mail, e-news, telephone calls, and SMS, offer, promotions, event to be an offered by us or our business partners. We may not use your personal information for direct or e-marketing without your consent. If you do not allow us to use your personal information. You may opt-out of receiving marketing communication at any time.
To maintain the accuracy of your personal information, as well as prevent unauthorized access to and ensure the correct use of your personal information, we have carried out appropriate physical, electronic and managerial measures to safeguard and secure the personal information we collect. Whilst we make every effort to protect your personal information, no security measures can guarantee that your personal information will not be subject to interference